Shipping policy
Shipping, Returns & Refund Policy
Effective Date: 18 September 2026
At Terp Topia, we aim to supply high-quality terpene products, vape hardware, accessories and laboratory equipment while providing clear and fair service to our customers.
This Shipping, Returns & Refund Policy should be read together with our Terms & Conditions and is intended to operate in accordance with applicable South African law.
Nothing in this policy is intended to limit or exclude any consumer right that cannot lawfully be limited or excluded.
1. Order Processing, Cut-Off Times & Dispatch
Orders for products that are in stock are normally prepared for dispatch within 1–2 business days after payment has been confirmed.